eHana EHR Guide

Disclaimer: Behavioral Information Systems, LLC is an independent consultant and we work often with many EHR systems. We do not endorse or exclusively work with any one EHR. The information on this page is provided directly from the system’s marketing website unless otherwise noted.

eHana Electronic Health Records

Cloud-based EHR for Behavioral Health and Human Services

With eHana EHR, your team can be more productive and focus on what matters most: providing high quality and sustainable clinical outcomes.

Clinical Record

  • Integrated multi-program client demographics and clinical record
  • Support for a broad range of program types and services
  • Flexible security configuration for clinical records
  • Electronic signatures for clinical documentation
  • Incident logging and reporting
  • Integrated e-Prescribing

Operational Tools

  • Role- and caseload-specific dashboards and to-do lists
  • Client and employee scheduling and practice management
  • Front Desk client check-in module with SMS alerts
  • Support for read-only auditor roles
  • Integrated data model to eliminate redundant data entry

Billing & Finance

  • Robust claims generation from clinical documentation
  • Support for complex billing rules and procedures
  • HIPAA-compliant 837/835 processing
  • Eligibility and authorization management
  • Comprehensive billing dashboard


  • Automated support for QA / UR / MDT documentation review processes
  • Chart-completeness review and management
  • Supports enterprise security policies (password complexity and change schedule, LDAP authentication, log-off timeouts)
  • HIPAA-Compliant SAS 70 Type II Certified Hosting

Staff Tracking

  • Employee demographics, supervision and productivity tracking
  • Upcoming and overdue documentation reminders
  • Staff timesheets and time tracking
  • Role-, Site-, and Program-based staff organization and security
  • Customizable document signoff rules and workflow
  • Full application activity logging and auditing

Document Management

  • Complete document scanning & filing (by client, document type, and date)
  • Scanned documents fully integrated into clinical client charts
  • Automatic Optical Character Recognition (OCR)
  • Exclusive “PDF Export” feature to generate password-protected chart extracts

Technical Specifications & Requirements

100% “Software as a Service”

  • 100% web-based solution with no software to install and no legacy applications to manage
  • Reduced up-front investment and ongoing IT expenses
  • Bank-level SSL encryption
  • Hosted at IBM-managed SSAE-16 SOC 3 Datacenter

Enterprise Support

  • Integrated staff collaboration tools: News, Messaging, Calendaring, Review Requests
  • Fully customizable forms, reports and documentation reminders
  • Comprehensive management reporting with multi-format export
  • 24x7x365 toll-free technical support

Proven Technology

  • 100% “Pure Web” SaaS solution — no plugins or applets
  • Modern web architecture — no aging legacy systems to support and maintain
  • Microsoft SQL Server foundation enables Crystal Reports, SQL Reporting Services, data warehouses
  • Robust Microsoft application programming environment
  • DataLink 3rd-party transaction module


  • Compatible with HL7, HIPAA EDI, ScriptRX, CCD/CCR and other industry standards
  • DIRECT-capable for integration with Health Information Exchange (HIE)
  • Packaged integration or custom
  • Interoperable with Federal, state and payer systems

End-User Access

  • Microsoft Windows, Mac OS X
  • Web Browsers: Microsoft Edge, Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari

Mobile Devices

  • Tablet-compatible (Apple iPad, Android, Microsoft Surface)
  • Compatible with Apple iOS
  • Compatible with Google Android

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